Shipping & Returns
At Sunrise 23 & Co., each order is carefully packaged with intention and gratitude.
Processing Time
Orders are typically processed within 2–5 business days. During launches, holidays, or high-volume periods, processing times may be slightly longer.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
We currently offer:
- Flat-rate shipping options on select orders
- Free shipping promotions when available
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Delayed Packages
Sunrise 23 & Co. is not responsible for delays caused by carriers, weather, or incorrect shipping addresses entered at checkout.
If you experience an issue with delivery, please contact us and we’ll do our best to help.
Shipping Locations
We currently ship within the United States.
For questions regarding shipping, please contact us at:
customercare@sunrise23andco.com
Returns & Exchanges
We hope your order brings you moments of creativity, comfort, and joy.
Because many of our products are printed in small batches or made-to-order, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 3 days of delivery.
Damaged or Incorrect Orders
To help us resolve the issue quickly, please include:
- Your order number
- A photo of the item
- A brief description of the issue
If approved, we may offer:
- A replacement item
- Store credit
- A refund when appropriate
Non-Returnable Items
At this time, we do not accept returns or exchanges for:
- Digital products
- Opened items
- Sale items
Contact
For support regarding your order, please contact:
customercare@sunrise23andco.com